Introduction to TelcoMgr

About TelcoMgr

EULA

Activating & Registering the License

First User Wizard

Application Setup

*Special Upgrade Considerations

Changing the Company File

Carrier Network Elements

A Locations

Bill Types

Carrier Group Numbers

Facility Types

Network Platforms Required

UNE-P

Z Locations

Circuit Lookup Tables

Class of Service Lookup Table

Copy to Excel

Data Network

Data Network Elements

Group Names

History Status Table

LEC, IEC and OEC Names

Message Clock

Phone Numbers: Canonical Formats

Country Codes

Area Codes

Prefix Codes

Registering TelcoMgr

Reminder Alarm Default Settings

User Defined TEM Field Defaults

Browse Graphical Tree

Circuit Record: Detailed Information Tab

Cellular Telephones

Circuits Account Code

LFSTC Field Designation

NPA-NXX-LINE

Order Plan +Other Network Info Tab

A Location & Z Location Records

Carrier Facility Circuit ID

UNE-P

USOC Lookup Table

Term Contract +TEM Info Tab

TEM Defaults Settings

User Definable TEM Fields

Data and IP Network

TCP/IP Access Method

IP Mask

Gateway IP

Customer Location Record

Customer/Location Tabs Overview

Company Id

Customer Location Tab

User Defined Order Field

Customer Circuits Tab

Copying A Circuit Record

Customer History Log Tab

Adding a Telco History Record

Create Email with Telco History

Customer/Location: Add, Change or Delete

Carrier Contract Attachments

Customer Directory Tab

Customer Rate Comparison Tab

Customer Asset/Equipment Tab

Customer Managed Services Info Tab

Attachment Documents

MSC Dynamic Calendars

MSC Document Attachments

TEM Margin and Calculation Methods

Customer Premises Equipment (CPE)

CPE Components

Expense Log

Update Expense Log

Expense Management and Tracking: Tutorial

Budget

Creating a Baseline of Expenses

Outline for Tracking Expenses

Help Desk

Follow-up Fields

Follow-up Calendar (Month)

Clear or Set an Alarm

Global Assets Database

Global Telco Circuits Database

Glossary

Main Icon Menu Bar

Optional Modules

Admin and User Security

Getting Started with User Security

Setting-up Groups

Adding Users for Security

Assigning Access Levels

User Login

Change Passwords

Change User

Work Groups

IMPEX for TelcoMgr

Field Data Manager

Automated FDM Process

Automatic FDM Undo Process

Circuits Table FDM

Field Data Manager Browse Table

Field Data Manager Expression Editor

Saving FDM Expressions

Expression for Phone Number Format (###) ###-####

Expression for Phone Number Format ###-###-####

Field Data Manager Expressions

Field Data Manager Operators

Customer Table FDM

Customer FDM Expression Editor

Auto Format Process

Enterprise License Features

File Manager

Printing Reports

Report Headings

Help Desk & History Reports

Trouble Ticket Report

History Report Titles

Telephone and Circuit ID Reports

Expense Report

Asset Reports

Query By Example

Rate Comparisons

Browse Group Rates Types

Copying A Rate Comparison Template

Copying an RCT from a Customer/Location

Rate Comparison Templates

Editing Rate Comparison Templates

Rate Names within a Rate Group

Type of Rate Groups

Reminders

Add or Edit Reminders

Alarm Sound

Clear or Set an Alarm

Print Reminders

Reminder Calendar (Month)

Reminder Calendar (Week)

Verifying Reminders

Report Builder

What is a report builder?

Features Of Report Builder

Report Builder - User Interface

Databases

Fields

Database filters

Expressions and Formulas

Database Filters Tutorial

Filters 101 - Part 1

Filters 101 - Part 2

Filters 101 - Part 3

Filters 101 - Part 4

Filters 101 - Part 5

Global Variable Fields

Report Formatter Screen

Report Bands

Sorting Bands

Frames

Adding Text Frame

Concatenation Symbol

Frame Properties

Group Band Properties

Dictionary

Dictionary - Built in Variables

Dictionary - Calculated Fields

Dictionary - Funtions

Dictionary - Gather Totals

Dictionary - Processed Files

Dictionary - Standard Functions

Dictionary - Standard Operators

Data Picture

Page Counter

Report Builder Tutorial

Tutorial - Page 1

Tutorial - Page 2

Tutorial - Page 3

Tutorial - Page 4

Tutorial - Page 5

Tutorial - Page 6

Tutorial - Page 7

Tutorial - Page 8

Tutorial - Page 9

Tutorial - Page 10

Tutorial - Page 11

Tutorial - Page 12

Tutorial - Page 13

Tutorial - Page 14

Tutorial - Page 15

Tutorial - Page 16

Tutorial - Page 17

Tutorial - Page 18

Group Footer 1

Group Footer 2

Group Footer 3

Resource Directory

Spell Check

TelcoMgr File Structures

Data Types

telco.tps file

circuits.tps file

directry.tps file

cpe.tps file

CPE Components (componts.tps) file

Telephone Directory

Terms Used in TelcoMgr

CIR/Port Speed

Data Network Frames

DLCI

EUCL

INI Type Files

Local Loop

MPLS

PVC

SVC

QoS

TAPI

Download Software ...

How to Order TelcoMgr

Web Links

Community Relations

Cable Management Software

Join CablePro User Group

CRM and Contact Management Software

Join CRMworx User Group

E-Books

Cut the Cost! Corporate Edition

Cut the Cost! Professional Edition

ISO Consultants

ISO Registrar for Certification

Service Management Software

Join SWORD User Group

Telecom Auditors International Directory

USOCodex | USOC Database Application

What's New & Planned for TelcoMgr

Planned for TelcoMgr

Version Release History

What's New ... RSS News Feed

© Access Business Communications, Inc. Publishers of CablePro: Cable Management Software, CRMworx: Contact Manager for Workgroups, SWORD: Service Management Software, TelcoMgr: Telecommunications Software