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Welcome to Telco Manager, the Help Desk for telecommunication professionals. Telco Manager (TelcoMgr) is a computer software application designed to help you accurately record your business telephone and data services. The program includes a database that can be used for multiple customers such as a vendor may wish to maintain or for a single end-user with multiple locations. The relational databases include the following information:
| • | Master Telephone Company (Telco) or Service Carrier account data. |
| • | Detailed line, circuit and/or service data, including summary cost. |
| • | Telco history log for each customer/location that you may maintain in chronological order. |
| • | Various of printed reports, including summary review of existing information, and new, or planned changes. |
| • | Global History File & Help Desk Tools, which includes document indexing and warehousing functionality. Save PDF, image, HTML and/or Excel with any History record. |
| • | An an optional 'Import' and 'Export' tool is available to allow information exchanged among multiple locations. Exchange text, Excel or CSV file types. |
| • | Reminder Alarms for moves, changes, additions and telephone company orders. |
| • | Comprehensive asset and/or equipment inventory module for serial numbers, systems, components, warranty information, maintenance contract details and other related telecommunication data information. |
| • | Dynamic Weekly and Monthly Planning calendars are linked to Reminders and Managed Service Contracts. |
The Guide is organized to the following sections:
13. Registering TelcoMgr
14. Attachments Document , storage and indexing.
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